RESIDENTS in Gillingham will soon have access to essential banking services once again thanks to a new community banking initiative from Lloyds Bank.

From January 19, a dedicated community banker will be available at Gillingham Library on alternate Mondays between 10am and 3.30pm, providing personal and business support.

It follows the closure of the bank’s High Street branch.

The service is designed to help customers with everything from checking account balances and managing direct debits to bill payments, guidance on online banking, and advice on staying safe online.

Financial education sessions will also be offered, which makes it a particularly valuable resource for those who are less familiar with digital banking.

Dorset Council’s cabinet member for customer, culture and community engagement Cllr Ryan Hope welcomed the new service.

He said: “I was saddened to learn of the closure of Lloyds Bank in Gillingham, but this new presence in the library is a positive step forward.

“It’s a great example of partnership working and community collaboration, and we welcome Lloyds Bank’s commitment to supporting our residents in an accessible way.”

A spokesperson for Lloyds Bank added: “We’re committed to supporting our customers even as we adapt to changing banking habits.

“Partnering with Gillingham Library allows us to remain present in the community and provide face-to-face support where it’s needed most.”

The initiative ensures residents can continue to access vital banking services locally while also receiving guidance on alternative banking channels and digital support.

For more information about the community banking sessions, residents can contact Gillingham Library or Lloyds Bank Gillingham.