The New Blackmore Vale Magazine

1) Terms used within these terms

1. 1. Display – refers to a type of advert which is construed as an advert supplied or created by us with artwork to be placed within the publication(s)
   2. Placed – placed is referred to when we insert an advert into the publication(s) ready for print and online.
   3. Classified – refers to a type of advert, typically one borne of wording only but may or may not have a picture or artwork. Classified adverts are only placed by individuals and not companies.
   4. An individual – a person not operating as a company or business. e. Notices – refers to wording for public display, may be from, but not limited to Deaths, Birthdays, Council Notices
   5. TBV Ltd – The Blackmore Vale Ltd
   6. Insert – refers to a single edition. For example 12 inserts would be 12 editions
   7. Artwork – refers to the advert in its electronic form supplied or built by TBV Ltd.
   8. 7 days prior to publication / 7 days or any days designated in ‘days notice’ – this designates 7 working days.
   9. Series – series is a string of adverts placed for multiple issue dates.

2) Communication Phone Calls Phone calls are recorded at all times, this includes inbound calls made to our staff and outbound calls made from our staff. Call recording is paused when any payment details are taken. Payment details are NOT recorded for security.

3) Payment Details Are taken with your permission, our call recording is paused at the point of taking these details. Details supplied with your permission are either

1. 1. A single payment taken through our payment system, details are not stored.
   2. A recurring payment taken at set intervals as per your advert booking; these payments require your details to be stored on our payment system. Only the last four digits & expiry date are visible to staff.

4) Death Announcements / Public Notices We ask that the proof supplied is checked and authority is returned to us to publish the content. The size of the announcement is an approximation and may not be the published size. If the notice is a late supplied notice, we reserve the right to change the size to fit the space we have available. We will where possible and time allowing, consult with you prior to publication if the size is changed. Any changes to adverts, death announcements / public notices must be made by 7 days prior to publication (based on a fortnightly publication). Any changes after this point cannot be guaranteed to be included in the upcoming issue. If you have contacted us to make late changes we will where possible notify you if we can or cannot apply these changes, but we are not responsible for late changes which have not been applied to items already confirmed.

5) Prices Quoted Unless specified, the prices quoted are for one insert in one edition. All prices quoted are subject to VAT unless specified. If your advert / notice / announcement (but not limited to these items) has been sent to our design team for design work, there is a non-refundable fee of £30+vat. This is due at the point of design work and is still applicable if you remove, decline or cancel your ad space at any time.

6) Media Media include but is not limited to: photos, artwork, animation, logos, supplied to The Blackmore Vale Ltd and to be used in conjunction with publishing is supplied knowing that it may be published within our printed media or/and online. By supplying said media you understand and give us permission to publish said given media. You, as our customer, supply said media to us with the understanding that you underwrite any legal issues that may be brought forward by the publishing of said media. By agreeing to The Blackmore Vale Ltd publishing said media you agree that you have taken all precautions and due diligence on the media you have supplied. Any legal fees that have been incurred by The New Blackmore Vale Ltd, associated with media supplied, will be passed to you the customer.

7) Supply of Completed Adverts / Design Includes but is not limited to: We are happy to accept complete artwork from our clients to place in our media. Where supplied artwork is not in an acceptable size for our media, we will ask for sized artwork to be supplied or give you the option for the space the artwork in its current size will fit into. If artwork supplied needs to be re-sized and we are unable to contact you with reasonable endeavour, we reserve the right to re-size your supplied advert or remove it from publication. Supplied artwork, re-sized by The New Blackmore Vale, may or may not have the same quality as the original. We do not accept any responsibility for the quality of re-sized items. It is the client’s responsibility to supply artwork to a high enough quality for reproduction.

8) Design fees for Display Adverts Your sales representative will inform you of any design fees. Design fees for display adverts may be included within the sales package presented to you. Outside of any package, design fees are charged at £30+VAT per hour, a minimum of one hour is charged.

9) Failure to Supply Artwork/copy in good time will still result in the charge for the insert being incurred. Deadlines will be communicated to clients by their sales representatives.

10) Cancellation / Postponement Of Adverts Cancellation of Classified adverts is accepted no less than 7 days prior to the publication date (based on fortnightly publication). We may or may not, on request, be able to remove the advert from publication less than 7 days prior to publication. Any charges for the advert would still be applicable. Cancellations made would forfeit any discounts given on said adverts. The whole amount would be due with immediate effect post cancellation. Any discount supplied on multiple booking of adverts that are then cancelled would forfeit said discount. The backdated discount would be due with immediate effect. Any advert removed after design work has taken place is subject to £30+vat for design work. All Cancellations must be made in writing or email to either your sales representative or to adverts@blackmorevale.net

11) Cancellation / Postponement of Adverts Cancellation of Notices is accepted no less than 7 days prior to the publication date(based on fortnightly publication). We may or may not, on request, be able to remove the advert from publication less than 7 days prior to publication. Any charges for the advert would still be applicable. Cancellations made would forfeit any discounts given on said adverts. The whole amount would be due with immediate effect post cancellation. Any discount supplied on multiple booking of adverts that are then cancelled would forfeit said discount. The backdated discount would be due with immediate effect. Any advert removed after design work has taken place is subject to £30+vat for design work. All cancellations must be made in writing.

12) Cancellation/Postponement of Adverts Cancellation of display adverts is accepted with no less than 14 days’ notice. We may or may not, on request, be able to remove the advert from publication less than a week prior to publication. Any charges for the advert would still be applicable. Cancellation made would forfeit any discounts given on said adverts. The whole amount would be due with immediate effect, post cancellation. Any discount supplied on multiple booking of adverts that are then cancelled would forfeit said discount. The backdated discount would be due with immediate effect. Early cancellations made on a series booking (more than one advert booked) will attract a 20% fee of the entire contract if less than half the series has been completed, a 10% fee of the entire contract if more than half the series has been completed. An artwork fee will apply if service rendered of £30+vat All cancellations must be made in writing or email to either your sales representative or to adverts@blackmorevale.net.

13) Full Amount Unless expressly stated, if you the customer has booked a series of adverts over a stated time period, the contract is for the full amount of the total series of adverts. You the customer are able to request a postponement of an advert entering a magazine and this is subject to confirmation from our sales manager or director. You the customer are able to cancel the continuation of the series of adverts placed BUT you the customer are still liable for the complete contract amount. This term supersedes points 12 of the contract when your advert is a series of adverts.

14) Directors Guarantee The Director(s) of the company booking an advert will agree to personally underwrite any amounts falling due from TBV Ltd. The company will be issued a Directors Guarantee to complete. In the case that this Guarantee is not completed or not supplied, the Director(s) agree to comply with clauses (12) (13) (17) (18) of our terms and conditions. The Director(s) of said company are required to supply their residential address for our records. Failure to do so will breach our terms.

15) The Personal Guarantee I confirm that I personally guarantee the performance of the Company in relation to the contract that it has entered into with the (New) Blackmore Vale Magazine and in particular I agree to pay any debt lawfully owed by the Company to the (New) Blackmore Vale Magazine within 7 days of the Company defaulting on its payment terms. I also acknowledge that the (New) Blackmore Vale Magazine agrees to provide advertising services to the Company on condition that I provide this Guarantee.

16) PO Numbers can be supplied by yourselves, but TBV Ltd does not hold any responsibility to provide these back to yourselves as part of any terms of payment. Any advertising booked is due payment within the maximum time period of 30 days or less where specified. This is 30 days from the publication date.

17) Voucher Copies can be supplied on request at our subscription fee. Withholding payment due to no voucher copies does not make up our terms of payment. If you have requested the advert, then the payment is due. Adverts can be viewed online.

18) Electronically Adverts can be booked either by electronic means, in person or by telephone conversation. Any adverts booked without written consent are booked as per our sales representative. If the advert is published, then payment is due. Our terms and conditions can be found on our website.

19) Invoicing of Adverts / Accounts Invoices will be dated where possible at the date of insert. All monies are due no later than 30 days after the invoice date for display advertising and account holders, where specified. All other types of advertising monies are due at point of booking or where specified must have credit on account. TBV Ltd, does not post invoices, all invoices are emailed by default. If you wish to have a paper copy posted, TBV Ltd reserves the right to charge for the postage / consumables and time to do so.

20) Paying of Adverts Payment can be made by BACS, cheque, standing order, Debit card, Credit Card, Credit Card subscription. All payments must be made in line with your credit terms (a maximum of 30 days). We reserve the right to charge interest on invoices over your credit terms at a rate of 5% above Bank of England base rates. Any failure to pay invoices could result in court action. We reserve the right to charge an admin fee of £15+vat for each attempt we make to collect funds (this also includes subscription based payments that fail). We also reserve the right to publish ‘non-payers’ details in our publications to warn potential customers of the company’s behaviour.

21) Disrepute Bringing The Blackmore Vale into disrepute. Any and all actions in your personal or company life can reflect on TBV Ltd. Any actions that bring the company into disrepute or have a negative effect on its brand will be seen as a violation of our agreement. TBV Ltd reserves the right to seek compensation for any losses that occur from this disrepute.

22) Termination Our right to terminate your advert The TBV Ltd reserves the right to reject, remove, cancel your advert(s) / advertising.

23) Copyright Policy

1. 1. All material created for or on behalf of the TBV Ltd while in the service of TBV Ltd is property of the TBV Ltd. Any material produced before the signing of this contract but while being in paid service by the TBV Ltd, you agree to being the property of TBV Ltd.
   2. You hereby irrevocably waive all moral rights under the Copyright, Designs and Patents Act 1988 (and all similar rights in other jurisdictions) which you have or will have in any existing or future works referred to in clause 23.A
   3. Failure to comply with our copyright policy or use of our copyright material will result in an incurred cost of £100+vat if used within another publication, print or online.
   4. Failure to comply with our copyright policy may result in court action being sought against you and your company.

24) Bookings Made By Phone Though we make best endeavours to record correctly the client’s instructions, we do not take responsibility for wording / layout or any such that appears incorrectly in our magazines. We will if requested send out an email for you to proof. It is the customer’s responsibility to check said proof and to inform us of any changes. It is also the customer’s responsibility to inform us if the email has not been received. Our representatives will inform phone customers that the terms and conditions can be found on our websites. By default, booking over the phone is construed as acceptance of our terms and conditions.

25) Relevance The Blackmore Vale Ltd reserves the right to refuse / not place any adverts, classified or otherwise that are not deemed relevant to the section or publication. It will also refuse to publish any classified adverts that may be construed to contain racism, age/sex/race discrimination, hate speech, either directed at an individual or group, vulgar language or any illegal activities. We ask all advertisers to check any laws relating to advertising, discrimination or otherwise before placing an advert. The advertiser agrees to indemnify The Blackmore Vale Ltd for any wrong doings relating to their advertising and any subsequent claims / issues that may be brought against The Blackmore Vale Ltd.

26) Print Quality We cannot accept responsibility for print quality. The TBV Ltd uses a third party printer and while all endeavours are made to obtain suitable print quality, we cannot guarantee the print quality. The print quality is also affected by the quality of images, adverts supplied by the advertisers. If the advert is of poor quality for reproduction, TBV Ltd will endeavour to spot these issues before printing but cannot always do so. Due to quality of images and adverts, they may reproduce electronically within a good quality range but may not reproduce for print within an acceptable quality range, again we can not be held responsible for this print quality.

27) All advertising placed with any of the publications owned and run currently or in the future by TBV Ltd are invoiced by TBV Ltd.

28) By advertising with TBV Ltd, you are agreeing to our terms and conditions. Any changes to our terms and conditions will be communicated to you with 30 days’ notice. We will communicate these terms to the best of our abilities. We will in the first instance email these terms to the account contacts that have been provided by yourselves.

29) Data Protection We will endeavour to comply will all data protection laws. TBV Ltd will not pass your private contact details outside of the company organisation, unless you the client have failed to adhere to the terms and conditions. In the case that the terms and conditions have been breached we may need to pass your details to the courts, police, debt collectors or other authorities.

30) These terms and conditions supersede all other terms and conditions supplied previously.