PEOPLE with gift vouchers for Holbrook Manor & Club in Wincanton will be contacted regarding next steps, a spokesperson for the venue has confirmed.
Now, they have confirmed to your New Blackmore Vale anyone with gift vouchers for the venue would be contacted in due course.
“It’s a very sad time for everyone,” a spokesperson said.
“Insolvency practitioners have been appointed and be in touch will all creditors, which includes all those with outstanding gift vouchers.”
The closure came as the venue was undergoing major refurbishment, with plans to reopen as a ‘full-service hotel’ at the end of October.
A statement from Hillbrooke said: “Holbrook Manor & Club has closed with immediate effect.
“The property was undergoing a major refurbishment and was due to open as a full-service hotel at the end of October, but sadly due to inflationary pressures, continued delays to the project and development factors beyond our control, we are unable to continue.
READ MORE: Wincanton wedding venue Holbrook House closed ‘with immediate effect’
“This has been a difficult decision and we recognise the impact this will have on our team and the members of the club but sadly the current economic circumstances have conspired against us.”
The firm said efforts would be made to offer staff other jobs in the group, who they said had shown ‘unwavering committment in challenging circumstances’.
“We will be doing our best to offer alternative employment where we can,” a spokesperson added.
I have a Life Membership for Holbrook Club which started 6 years ago and runs for another 22 years for which I paid £2500. I have written to them, posted it to the Hotel,and enclosed a copy of my membership but received no response. So far I have not been able to ascertain who is dealing with the insolvency and what my position is. It was a present to myself after my husband died and has given me access to much needed classes and friendship.
I empathise with the staff particularly but do far, no empathy from the management of Hillbrooke Hotels for my situation.
It is hard to know how to move ahead to get clarity
My granddaughter gave me a gift voucher for afternoon tea for two as a present last Christmas. When I rang the hotel I was told I could use it after the wedding season. Now it has closed. How do I get it honoured, please?
Hi Jane,
Try emailing sales@holbrookmanor.com – if unsuccessful, their parent company was Hillbrooke Hotels who can be contacted here https://www.hillbrookehotels.co.uk/contact/
Hope this helps!